Delivery & returns

From your bag
to your door.

Pay when it arrives, by cash or M-Pesa.

Three little steps.

  1. Pick your hat

    Add your favourites to your bag and share your delivery details.

  2. We confirm on WhatsApp

    Your items, prices, area and delivery fee, before anything ships.

  3. Pay when it arrives

    Cash or M-Pesa on delivery.

Before dispatch

Areas & fees

Delivery areas and fees are confirmed on WhatsApp before anything ships; areas listed soon.

Ask about your area

A comfortable crown

Check your hat

Ask us about checking your parcel with the rider before you order. If you can check it at the door, compare the style, colour and size label with your order.

See the fit checklist

Returns & exchanges

Returns and exchanges are being finalised; message us before you order if you are unsure about fit.

Talk it through